Nextiva XBert AI Employee vs Smith.ai AI Receptionist: pricing & features compared
Nextiva XBert AI Employee (AI receptionist (add-on to phone system)) vs Smith.ai AI Receptionist (AI receptionist (human options available)): Nextiva XBert AI Employee is from $99/mo and Smith.ai AI Receptionist is from $0/mo. Both mention plumbers, hvac companies, electricians, law firms on their websites. Compared on published pricing and keyword-matched features; independent test calls are coming soon.
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Nextiva XBert AI Employee vs Smith.ai AI Receptionist side by side
| Nextiva XBert AI Employee | Smith.ai AI Receptionist | |
|---|---|---|
| Category | AI receptionist (add-on to phone system) | AI receptionist (human options available) |
| Entry price | from $99/mo | from $0/mo |
| Priced plans published | 1 | 3 |
| Est. at 150 calls × 3 min | $148.5/mo on XBert AI Employee | $337.5/mo on Pro |
| Free trial | 30-day money-back guarantee | Free plan (25 calls/mo) |
| Calendar booking (keyword-matched) | Mentioned on site | Mentioned on site |
| Human handoff (keyword-matched) | Mentioned on site | Mentioned on site |
| Integrations (keyword-matched) | ServiceTitanHousecall ProCalendlyGoogle CalendarBoulevardHubSpotSalesforceZapierGoHighLevel | CalendlyClioZapier |
| Trades (keyword-matched) | PlumbersHVAC CompaniesElectriciansDentistsSalonsLaw FirmsAuto Repair Shops | PlumbersHVAC CompaniesElectriciansLaw Firms |
| HIPAA mentioned (keyword-matched) | Yes | Not found |
| Test-call score | Test calls coming soon | Test calls coming soon |
| Data checked | 2026-10-19 | 2026-10-19 |
| Vendor site | Visit (opens vendor site in new tab) | Visit (opens vendor site in new tab) |
Nextiva XBert AI Employee pricing plans
| Plan | Price | Included | Overage | Notes |
|---|---|---|---|---|
| XBert AI Employee | $99/month | 100 interactions | $0.99 each extra |
Source: https://www.nextiva.com/products/ai-receptionist, checked 2026-10-19.
Smith.ai AI Receptionist pricing plans
| Plan | Price | Included | Overage | Notes |
|---|---|---|---|---|
| Free | $0/month | 25 calls | $3 each extra | |
| Pro | $150/month | 75 calls | $2.5 each extra | $2.00/call included rate |
| Enterprise | $500/month | 300 calls | $2.17 each extra | $1.67/call; full-service setup |
Source: https://smith.ai/pricing/ai-receptionist, checked 2026-10-19.
Feature fields marked “keyword-matched” are mentions found on the vendor's website and haven't been independently verified yet. Prices are hand-copied from vendor pricing pages. How we make money.
Your call volume is different? Estimate both at your volume or get matched.
Frequently asked questions
Is Nextiva XBert AI Employee or Smith.ai AI Receptionist cheaper?
Smith.ai AI Receptionist has the lower entry price ($0/mo vs $99/mo). Entry price is the lowest published plan; included usage and overage differ, so check the cost estimate at your call volume.
Which costs less at 150 calls a month?
From published list prices with 150 calls of 3 minutes: Nextiva XBert AI Employee about $148.5/mo (XBert AI Employee), Smith.ai AI Receptionist about $337.5/mo (Pro). Plans without published usage limits are shown at plan price.
Do Nextiva XBert AI Employee and Smith.ai AI Receptionist offer free trials?
Nextiva XBert AI Employee: 30-day money-back guarantee. Smith.ai AI Receptionist: Free plan (25 calls/mo).
Which integrations do both mention?
Both websites mention Calendly, Zapier (keyword-matched, unverified).
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