Nextiva XBert AI Employee vs Quo (formerly OpenPhone) AI agent: pricing & features compared
Nextiva XBert AI Employee (AI receptionist (add-on to phone system)) vs Quo (formerly OpenPhone) AI agent (Phone system with AI call handling): Nextiva XBert AI Employee is from $99/mo and Quo (formerly OpenPhone) AI agent is from $0/mo. Both mention plumbers, hvac companies, electricians, law firms on their websites. Compared on published pricing and keyword-matched features; independent test calls are coming soon.
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Nextiva XBert AI Employee vs Quo (formerly OpenPhone) AI agent side by side
| Nextiva XBert AI Employee | Quo (formerly OpenPhone) AI agent | |
|---|---|---|
| Category | AI receptionist (add-on to phone system) | Phone system with AI call handling |
| Entry price | from $99/mo | from $0/mo |
| Priced plans published | 1 | 5 |
| Est. at 150 calls × 3 min | $148.5/mo on XBert AI Employee | $81.5/mo on AI credits tier 3 |
| Free trial | 30-day money-back guarantee | Free trial |
| Calendar booking (keyword-matched) | Mentioned on site | Mentioned on site |
| Human handoff (keyword-matched) | Mentioned on site | Mentioned on site |
| Integrations (keyword-matched) | ServiceTitanHousecall ProCalendlyGoogle CalendarBoulevardHubSpotSalesforceZapierGoHighLevel | JobberHousecall ProClioHubSpotSalesforceZapier |
| Trades (keyword-matched) | PlumbersHVAC CompaniesElectriciansDentistsSalonsLaw FirmsAuto Repair Shops | PlumbersHVAC CompaniesElectriciansLaw Firms |
| HIPAA mentioned (keyword-matched) | Yes | Yes |
| Test-call score | Test calls coming soon | Test calls coming soon |
| Data checked | 2026-10-19 | 2026-10-19 |
| Vendor site | Visit (opens vendor site in new tab) | Visit (opens vendor site in new tab) |
Nextiva XBert AI Employee pricing plans
| Plan | Price | Included | Overage | Notes |
|---|---|---|---|---|
| XBert AI Employee | $99/month | 100 interactions | $0.99 each extra |
Source: https://www.nextiva.com/products/ai-receptionist, checked 2026-10-19.
Quo (formerly OpenPhone) AI agent pricing plans
| Plan | Price | Included | Overage | Notes |
|---|---|---|---|---|
| AI credits tier 1 | $0/month | 10 calls | $1 each extra | plus phone plan from $28/user |
| AI credits tier 2 | $25/month | 40 calls | $0.75 each extra | |
| AI credits tier 3 | $49/month | 100 calls | $0.65 each extra | |
| AI credits tier 4 | $99/month | 250 calls | $0.55 each extra | |
| AI credits tier 5 | $199/month | 600 calls | $0.45 each extra |
Source: https://www.quo.com/pricing, checked 2026-10-19.
Feature fields marked “keyword-matched” are mentions found on the vendor's website and haven't been independently verified yet. Prices are hand-copied from vendor pricing pages. How we make money.
Your call volume is different? Estimate both at your volume or get matched.
Frequently asked questions
Is Nextiva XBert AI Employee or Quo (formerly OpenPhone) AI agent cheaper?
Quo (formerly OpenPhone) AI agent has the lower entry price ($0/mo vs $99/mo). Entry price is the lowest published plan; included usage and overage differ, so check the cost estimate at your call volume.
Which costs less at 150 calls a month?
From published list prices with 150 calls of 3 minutes: Nextiva XBert AI Employee about $148.5/mo (XBert AI Employee), Quo (formerly OpenPhone) AI agent about $81.5/mo (AI credits tier 3). Plans without published usage limits are shown at plan price.
Do Nextiva XBert AI Employee and Quo (formerly OpenPhone) AI agent offer free trials?
Nextiva XBert AI Employee: 30-day money-back guarantee. Quo (formerly OpenPhone) AI agent: Free trial.
Which integrations do both mention?
Both websites mention Housecall Pro, HubSpot, Salesforce, Zapier (keyword-matched, unverified).
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